Implementing reviews on your E-commerce store for increased sales

Imagine the power of your current product reviews, but amplified. Klaviyo have recently launched Klaviyo Reviews, where your entire customer journey converges onto one dynamic customer platform. With the ability to extract value from each product review and seamlessly integrate cross-channel data, Klaviyo Reviews could be the game-changer your e-commerce store needs. Please note – you must be using Klaviyo to access Klaviyo Reviews!

A unified platform for elevated customer marketing

You now have the ability to house all your customer data and marketing strategies together within a single platform. You can overcome scattered approaches and disjointed marketing tactics, as Klaviyo Reviews offers the ideal solution to amplify the potential of your product reviews in the same place that you do your SMS and email marketing. Remember Klaviyo offers a seamless solution; integrating email, SMS, forms, paid ads, mobile push, and now reviews.

By implementing product reviews in the same platform, you can continue to build trust and boost sales by crafting perfectly timed review requests and simplifying the process of writing reviews, making it hassle-free for your customers. This also allows you to deliver personalised product recommendations that resonate with your audience for an enhanced customer experience.

By avoiding the pitfalls of disjointed customer experiences, you can eliminate:

• Double-sends that often lead to confusion
• The inability to use review data for effective segmentation and triggers
• Poorly-timed review requests due to outdated delivery tracking
• Branding discrepancies compared to other emails
• Mobile-unfriendly interfaces hindering easy review submissions
• Limited flows customisation, restraining your marketing potential

Klaviyo Reviews ensures that every review request aligns with your brand identity, is perfectly timed, and never sent twice, which again is a common pitfall when using multiple platforms. With an intelligent application of existing templates and smart sending rules, you can ensure that your look and feel is consistent across the board.

Key benefits of Klaviyo reviews:

• Collect comprehensive reviews and valuable customer data within a unified platform
• Tailor your messaging and initiate flows through personalized custom questions
• Monitor review analytics, average ratings, and more with a dedicated dashboard
• Automate review requests effortlessly using email and SMS flows
• Transform negative reviews into opportunities with support ticket creation
• Reward your loyal reviewers with exclusive, enticing coupons
• Seamlessly synchronize your reviews to Google Shopping for heightened visibility
• Swiftly import reviews from other applications to enhance credibility
• Gain insights into customer sentiment through powerful sentiment analysis

Klaviyo Reviews isn’t just about gathering reviews; it’s about the benefits they provide throughout the customer journey by building powerful customer experiences. This is one of the reasons that Heyoo is a Klaviyo partner.

If budget is a concern, it’s important to note that Klaviyo Reviews offers flexible, month-to-month pricing designed to grow with your business. Plans start at just $25 a month, ensuring you pay only for what you need based on your monthly order volume. No hidden fees, no unwelcome surprises and what we love about it is the friendliness. Once you’ve reached your order limit, review requests will temporarily pause until the next billing cycle and when you’d like to drop down in your order limit, you can do so before your next billing cycle, something other platforms typically don’t offer.

Implementing Klaviyo Reviews is straightforward:

• Install the Klaviyo Reviews app seamlessly on Shopify
• Incorporate review widgets into your store for a seamless customer experience
• Fine-tune and personalize flows within Klaviyo to ensure perfectly-timed review requests
• Watch your sales soar!

Leverage this opportunity to consolidate, enhance, and maximise your customer engagement and sales growth. Contact us or book a Klaviyo discovery workshop for more information on how Klaviyo Reviews can transform your e-commerce success story.